As we enter the busiest selling season of the year, not to mention the season where personal demands compete for a bigger-than-usual chunk of our time, it's easy to let the little things slip by. One thing that seems little but that's actually HUGE is positive reinforcement for our associates.
One reason that's often given for failing to recognize good performance is "I just don't have time." Sorry, but you don't have time not to do it. Keeping your team positively motivated will put just a little extra energy into their work, letting them get more things done, and taking some of the pressure off of you.
You should make it a top priority to catch each member of your staff doing something right every day and commend them for it. It will do wonders for their morale and your sales. Napoleon Bonaparte said:
"A soldier will fight long and hard for a bit of colored ribbon."
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