Any small business owner with employees knows that effective employee management can sometimes be very difficult (maybe I should rephrase that most of the time). Negative feedback to employees is never pleasant and while positive feedback is certainly easier, it is important do both types of feedback effectively for both your small business and the employee. So how should an owner provide negative and positive feedback? A recent article provides three rules for this difficult task:
- When things go wrong, keep it real.
- When things go wrong, fight employee self-doubt.
- When things go right, avoid praising ability.