Anna Farmery hosts the Engaging Brand blog and podcast. She ends each podcast with the following quote:
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
The quote is from Maya Angelou, the St. Louis-born poet and civil rights activist. It turns out that this single sentence is just the closing thought of a longer work. It's really quite profound and you may find it worth saving. It goes like this:
"I’ve learned that no matter what happens, or how bad it seems today, life does go on, and it will be better tomorrow.
"I’ve learned that you can tell a lot about a person by the way he/she handles these three things: a rainy day, lost luggage, and tangled Christmas tree lights.
"I’ve learned that regardless of your relationship with your parents, you’ll miss them when they’re gone from your life.’
"I’ve learned that making a ‘living’ is not the same thing as ‘making a life’.
‘I’ve learned that life sometimes gives you a second chance.
‘I’ve learned that you shouldn’t go through life with a catcher’s mitt on both hands; you need to be able to throw some things back.
‘I’ve learned that whenever I decide something with an open heart, I usually make the right decision.’
‘I’ve learned that even when I have pains, I don’t have to be one.’
"I’ve learned that every day you should reach out and touch someone. People love a warm hug, or just a friendly pat on the back.
‘I’ve learned that I still have a lot to learn.
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
This quote has stayed with me throughout my career..used to post it at the end of each team brief as a reminder to us all what leadership is all about...glad you are enjoying the podcast
Posted by: Anna Farmery | March 27, 2008 at 03:25 PM