I posted the other day on twitter, the microblogging site. (So What's This "Twitter" I Keep Hearing About?) Just in case you missed it, or in case my explanation made things as clear as mud, John Jantsch over at Duct Tape Marketing has written a short ebook called "twitter, Using Twitter for Business".
John's content is excellent, using the ebook format to cover more material than I could fit into a blog post. He provides links not just to twitter, but to some other companion sites that you may find useful. For example, twitter search is a great tool for monitoring your name, your products' names and even your competitor's name to see what twitterers are saying about them. Just enter your search terms and twitter search returns a list of any and all tweets that include them.
I particularly like John's list of seven questions and answers called "Why would I use it?"
The ebook is free, though there is a short commercial at the end for John's consulting service. But that's a small price to pay for some very good information. Check it out.
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