6 more tips from John Kaido - SR. Vice President Home Floor Care
- Formulate and rehearse a "Quick Demo" that has "Wow" impact with customers.
- When customers enter your store with a vacuum for repair, ask them if it's a repair or a trade in.
- Ask customers if the "Love" their vacuum.
- Advertise a 1/2 price sale on your trade-in inventory.
- Ask your belt customers if they want the belt for free in exchange for looking at the latest technology in vacuums.
- Get an outsider to give you an honest evaluation of your store from the customer's perspective.
We are almost half way there, so keep sending in those tips.
Bill Hinderer
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