Here is an interesting article from Small Business Trends that emphasizes how important outstanding customer service will be in 2010 and provides several reasons for why it will be crucial. The article then goes on with 10 important customer service trends for next year and the reasons they will be so essential. There is a lot of good material and some great links to other resources.
There are several excellent comments at the end of the article, so you might want to check them out as well. Something very interesting was that while there were over 20 traditional comments to the article, there were over 287 Tweets. Do you think that trend will continue in 2010?
I agree with you . In it something is. Now all became clear, I thank for the help and I hope to see more such articles.
Posted by: supra shoes | December 11, 2010 at 02:03 AM
Customer Service has become more innovative and is really making waves in the business world nowadays. And they've actually got some ways in order for them to improve their performance for their clients' sake. I believe that in a short span of time, providing everything for the clients is just as easy as A-B-C with more improved customer support tips.
Posted by: call center | January 30, 2011 at 09:52 PM