We did a posting last month titled A Simple Way to Survey that described a new survey tool designed for mobile devices that made it easy to create simple and short surveys. Not everyone has an iPhone, iPad, or other smart mobile device (yet), and since both positive and negative feedback from your customers is so crucial I thought it might be a good idea to mention an article I ran across. five cheap or even free Web survey tools. Online Tools to Solicit Feedback from Customers presents five cheap or even free Web survey tools they recommend. The article didn't include links so I've added them below to save you a little time.
I've done the bulk of the Web surveys for Tacony since 2004, so our experience might be beneficial for anyone who is new to surveys. We started off by purchasing survey software and installing it on one of our servers. We got pretty good response rates from our surveys by offering coupons and other incentives. Probably the most effective technique has been offering points that can be redeemed for merchandise.
We are still using the survey software since it is extremely cost effective, but it was incapable of doing some of the more advanced functions and reporting we sometimes needed, so we tried one of the premium versions of SurveyMonkey with excellent results. I did check out all the other tools mentioned above and they all looked like they would work very well for starting out with Web surveys. One of the most important things to remember is to use both the positive and negative results to actively improve your business since that is the whole reason for doing surveys in the first place.
I want to check out this helpful tool.
Posted by: Custom Logo Design | March 12, 2011 at 03:34 AM
Don't forget Rational Survey. It lets you reuse questions in multiple surveys and has an amazing interface that makes survey creation really easy. I’m also using the social media (Facebook and Twitter) integration methods to survey my clients and friends.
http://www.rationalsurvey.com
Posted by: John | March 13, 2011 at 07:34 AM
Thanks for a helpful video. What percentage of people complete your survey?
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Posted by: Account Deleted | May 16, 2011 at 05:49 AM
Hi people,
Currently we are developing http://www.surveyprof.com/ SurveyProf is a free survey tool that is available for students. There are no limitations on the number of questions and responses.
Posted by: Survey Prof | June 30, 2011 at 05:05 AM
I wanted to add http://www.mobosurvey.com to this list of survey tools. Mobosurvey helps you quickly create online surveys that are accessible from any internet capable devices. Your users can access the same survey from their smart phones, tablets, laptops, or desktops at anytime.
Posted by: Adam | September 21, 2011 at 10:37 PM